Returns & Exchanges
At Blur India, we want you to be obsessed with your look, which is why we offer a seamless return and exchange process for any products that don't meet your beauty standards. Due to the personal nature of cosmetics, we accept returns on unopened and unused items within 7 days of delivery.
Initiate Your Request
Email our support team at [email protected] with your order number and a brief explanation of why you would like to return or exchange the product.
Quality Inspection
Once your request is received, we will review your case; please ensure the product remains in its original, tamper-proof packaging to qualify for a return.
Pack and Ship
Securely pack the items in their original box and follow the instructions provided by our support team regarding our designated courier pickup service.
Receive Refund or Exchange
After our warehouse team verifies the item's condition, we will process your refund to the original payment method or dispatch your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing